Frequently Asked Questions
Everything you need to know about your best night's sleep.
What makes Dormeo's Octaspring technology unique?
Our patented Octaspring technology uses individual foam springs that move 3-dimensionally to provide zoned support and 8x more breathability than traditional memory foam.
How long does shipping take within the USA?
Standard shipping typically takes 5-10 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a sleep trial for your mattresses?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your sleep experience, you can return your mattress for a full refund.
How is the mattress delivered to my home?
Dormeo mattresses are compressed and rolled into a compact box for easy delivery and setup. Simply unbox, unroll, and watch it expand to its full shape.
What kind of warranty comes with my purchase?
We stand behind our quality with a 10-year limited warranty that covers manufacturing defects and structural integrity.
Can I use my Dormeo mattress on an adjustable base?
Absolutely. Our mattresses are designed to be flexible and are fully compatible with most adjustable bases, slatted frames, and platform beds.